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2005 - Present
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Product Manager of Research and Development
Progressive Insurance; Mayfield, Ohio
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Product Manager and Senior Analyst for Research and Development Group.
Accomplishments included:
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Devised a method using Self Organizing Maps (SOM) clustering
method to infer driving conditions and road types from driving
data recorded by onboard TripSense computer chip. Method resulted
in the filing of a patent. Utilized SOM Clusters and other driving
data to successfully assess driving risk from TripSense data.
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Improved upon current Geo-Smoothing modeling to rate territory risk
of drivers based on garage zip code. New methodology took days
instead of weeks and improved accuracy.
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Spearheaded initiative to analyze free text from customer surveys and
emails using text-mining techniques. Text mining initiative resulted
in automated classification of customer surveys and emails.
Was used to determine that an error on quoting web site was
causing customer attrition.
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1999 - 2005
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Vice President of Strategic Analytics
Senior Modeler / Manager
Key Bank Corporation; Cleveland, Ohio
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Managerial Duties
Senior Modeler and VP of Analytics.
Worked in managerial role supervising both modeling team and
java programmers. Team size consisted of as many as six members.
Duties included interfacing with other lines of business within
bank including marketing, consumer, credit, business, and investing;
acting as project manager; assigning workloads to team members;
overseeing the training of new employees; mentoring employee careers;
and assessing employee performance. Also, acted as lead
programmer on project to re-engineer financial value at risk
“VAR” assessment system. Duties included designing
Java software architecture and
writing Java code to process investment data.
Project required knowledge in project management,
software design, Java programming,
databases, SQL, and financial instruments.
Data Mining
Worked as senior mathematical modeler in the areas of
data mining,
Customer Relationship Management (CRM),
risk modeling, and financial engineering.
Duties include building and analyzing
data sets utilizing SAS, SAS Enterprise Miner,
and other modeling tools.
Analysis methodologies include
SQL data queries,
linear and logistic regression,
decision trees, neural networks,
market basket analysis,
unstructured text mining,
web based data mining,
clustering, and segmentation.
Models developed include:
- Segmentation of Customers Using Demographic and Behavior Data
- Customer Attrition / Retention Models
- Cross Sell / Up Sell Models
- Models to Predict Customer Response to Campaigns
- Front End Credit Risk Scorecards
- Financial Engineering Portfolio Optimization Models
- Econometric Models To Predict Security Price Fluctuations
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1998 - 1999
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Software Engineer
Artificial Intelligence Specialist
Pegasus Technologies; Mentor, Ohio
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Data Mining
Analyzed data and developed mathematical models
using neural networks and statistical
analysis for use in industrial process control
and optimization. Also conducted customer training
classes to instruct neural network theory and operation
of products. Developed neural network utilities in
C++ to assist field engineers
with process modeling and verification.
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1997 - 1998
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Software Engineer
Noteworthy Medical Systems; Cleveland, Ohio
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Java Programmer
Worked as software engineer on medical
records system in Java programming language.
Responsible for completing the appointment
scheduler and message system and incorporating
both with main system. Also designed and coded
lab and radiology order tracking system and incorporated
it with main system.
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1992 - 1997
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Systems Engineer
Photonics Systems; Toledo, Ohio
Now doing business as:
Imaging Systems Technology; Toledo, Ohio
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Data Mining / Software Engineering
Wrote technical proposals to the Federal Government
including NASA, the U.S. Army, U.S. Navy, and
U.S. Air Force for funded research. Acted as Principal
Investigator for U.S. Army contract for medical data
analysis and the design of a neural network/expert
system to conduct battle field triage. Also designed
and coded firmware in Assembly and C for plasma
panel touch entry displays. Wrote software library
in C for graphics emulator.
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1992 - 1995
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Research Assistant
University Of Toledo; Toledo, Ohio
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Data Mining
Conducted research in the field of expert systems,
neural network, and data analysis. Taught basic
undergraduate engineering classes. Grader and
course consultant for advanced undergraduate
engineering classes. Received Electrical Engineering Department
award for Outstanding Graduate Student Research
in 1995.
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1990 - 1992
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Software Engineer
Loral Defense Systems; Akron, Ohio
Now doing business as:
Lockheed Martin: Tactical Defense Systems; Akron, Ohio
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Software Engineering
Worked on design team which wrote software
specifications for four million line object-oriented
Ada program and prototyped structural design of code.
Advised on feasibility of Ada design proposals.
Designed and prototyped menu tree for maintenance
and test department. Acted as system manager on
Concurrent 6000 computers running Unix.
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1988 - 1990
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Electrical Engineer
Naval Aviation Depot; San Diego, California
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Software Engineering
Wrote object-oriented simulation software for
helicopter based Tactical Navigation (TACNAV)
System in Ada, C, and Assembly
for IBM PC compatible machines. Wrote user manuals, documented
code, and helped write program design specifications.
Received Department of the Navy Performance Award
in both 1989 and 1990.
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Engineering Education
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Ph.D. Engineering Science
University of Toledo; 1995
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M.S. Engineering Science; University of Toledo; 1988
B.S. Electrical Engineering; University of Toledo; 1987
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Data Mining
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All graduate research and course work concentrated
in the field of Data Mining.
Extensive work involving
data acquisition, analysis, and modeling. Developed
mathematical models using logistic regression,
neural networks, decision trees, and pattern classification.
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Computer Engineering
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Undergraduate studies concentrated in the areas of
computer engineering and software development.
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Coursework
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Numerous classes in Statistical Analysis, Neural
Networks, Mathematical Modeling, Statistical Simulation,
and Software Engineering.
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Dissertation
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Increased Accuracy of Radial
Basis Function Neural Networks through the Implementation
of Certainty Factors
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Business Education
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M.S. Management
University of Akron; 1991
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Specialized in information and decision
support systems applied to marketing and
finance applications.
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Banking
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Graduate School
ABA Stonier Graduate School of Banking; 2004
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Certificate from the American Bankers Association (ABA)
Graduate School of Banking, an executive management
school for the financial industry.
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Capstone Project:
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Mathematical Model to Optimize Performance of
"Smart Pay" Overdraft Protection for
Demand Deposit Accounts.
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Data Mining
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M.S. Data Mining
Central Connecticut State University; Expected Graduation 2008
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Currently pursuing Masters Degree in Data Mining Program.
Degree focuses on applying statistical and mathematical
modeling techniques to the field of data mining.
Modeling techniques include decision trees, rule
induction, linear and logistic regression, clustering,
neural networks, market basket analysis, bayesian,
unstructured text mining, and web mining.
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